Selat Terms & Conditions
Effective date: 20/09/2026 · Last updated: 12/10/2026
These Terms & Conditions ("Terms") govern your access to and use of the Selat mobile application, web application, and related services (together, the "Service"), operated by Selat Family Networking ("Selat," "we," "us," or "our"). By creating an account or otherwise using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference.
1. What Selat is
Selat is a multi-family networking platform, available on mobile and web. Each family creates its own private environment to connect and communicate — members can chat, and share photos and videos within their family, or extend sharing to other relatives or friends connected to their family members. Selat is not a public social network: a family's private environment is visible only to that family's own members and to whichever relatives or friends a member has chosen to include, plus limited admin moderation review (for example, where content is reported), never to the public or to unrelated users. These Terms should be read with that distinction in mind — many provisions below (audience controls, household-scoped data, co-parent consent) exist specifically because of it.
2. Your account
- You must provide accurate information when creating your account, including your name, and keep your sign-in credentials (mobile number or email, and password) confidential. You are responsible for all activity that occurs under your account.
- Mobile number and text-message codes. If you sign up or reset your password with a mobile number, you agree that we may send you text messages with one-time verification codes for that purpose only — never marketing. You confirm that the number is yours, or that you are authorized to use it. Message and data rates from your mobile carrier may apply, and we cannot guarantee that a message will arrive, because delivery depends on your carrier. Never share a code with anyone.
- If you sign in with Google, your Google account is your sign-in credential. Keep it secure, and note that anyone who can sign in to that Google account can sign in to your Selat account.
- You may create placeholder profiles for relatives who do not yet have a Selat account, solely to represent them within your family graph (e.g. in the tree or a relationship record). You represent that you have a good-faith basis (an actual family relationship) for any placeholder profile you create, and you must remove or correct one promptly if asked to by the person it represents, once they identify themselves to us.
- A placeholder profile may later be "claimed" by the real person it represents, at which point they gain full control over that profile and its data as their own account.
- Notify us immediately at support@selatfamily.com if you believe your account has been compromised.
3. Family units, roles, and admin permissions
- Selat models two family lines per user: "Family 1" (the family you were born into) and "Family 2" (a family created through marriage). Content and tools scoped to a specific family unit (e.g. Home Budget, Needs List, the baby/pregnancy timeline) are visible only to members of that unit, unless a member separately chooses to share specific content more broadly.
- Members of a family unit may hold the role of "member" or "admin." Admins may approve or remove members and review reports concerning that unit's content, and are expected to exercise this role responsibly and in the family's collective interest.
- Two-parent consent: Where a feature is explicitly co-owned by two people (for example, the baby/pregnancy timeline, which is co-owned by both parents in a Family 2 household), actions that would delete that shared record require both parties' agreement, as described in the feature itself and in our Privacy Policy. Neither party may unilaterally circumvent this by other means (e.g. by asking us to delete it outside the app).
4. Eligibility
You must be at least 13 years old to create a Selat account. Selat is not directed at children, and account registration is intended for people aged 13 and over. Parents may record information about a child within features designed for that purpose (such as the baby/pregnancy timeline), subject to the additional provisions and consent mechanics described there and in our Privacy Policy.
5. Acceptable use
You agree not to use the Service to:
- Impersonate another person, or create a placeholder profile without a genuine family-relationship basis for doing so.
- Upload or share content you do not have the right to share, or that infringes another person's intellectual property or privacy rights.
- Harass, threaten, abuse, or endanger another user, including another family member.
- Upload content that is unlawful, or that exploits or endangers a minor.
- Attempt to access another user's account, or data belonging to a family unit you are not a member of, without authorization.
- Reverse-engineer, scrape, or interfere with the Service's operation or security.
- Use the Service for any commercial solicitation or advertising not expressly authorized by us.
We may investigate and take action — including content removal, warnings, or account suspension or termination — for any conduct we reasonably believe violates these Terms, including in response to a report submitted through the Service's blocking and reporting tools or our own moderation review.
6. Your content
- You retain ownership of the content you post, upload, or share through the Service (photos, videos, voice notes, documents, recipes, messages, and similar content, "Your Content").
- You grant Selat a limited, non-exclusive, worldwide license to host, store, transmit, reproduce, and display Your Content solely as necessary to operate the Service and solely to the audience(s) you select for that content (e.g. a specific family unit, "relatives," "friends," or a narrowed list of specific people). This license ends when you delete the content or your account, except as described in Section 10 (Account deletion and termination) with respect to content other members actively rely on.
- We do not use Your Content for advertising, and we do not sell it. See our Privacy Policy for the complete data-handling description.
- You are solely responsible for Your Content and for having the rights necessary to share it with the audience you select.
7. Household tools — no professional advice
Selat provides household organizing tools, including a Home Budget feature and a baby & pregnancy timeline feature. These tools are provided to help your family track information you enter yourselves. They are not financial, medical, or legal advice:
- The Home Budget feature reflects only the figures your household enters; Selat does not verify, audit, or provide advice regarding your finances, and is not a substitute for professional financial guidance.
- The baby & pregnancy timeline (due dates, doctor visits, vaccine records, medicine schedules) is a record-keeping tool only. It is not a substitute for professional medical care, and you should always consult a qualified healthcare provider for medical decisions, including vaccination and medication schedules.
Coordination features. Selat helps family members coordinate trips, events, and polls, but Selat is not a party to any trip, event, or arrangement between members and is not responsible for them, or for anyone's safety, travel, or accommodation. Any cost-per-person figure shown for a trip is a calculation based on the numbers members enter, and Selat does not collect or process payments between members. The Family Map and shared location pins show only locations that members choose to share, and are not an emergency or safety service.
8. Fees
Selat is currently free to use. We may introduce optional paid features or subscription plans in the future (for example, a family-plan subscription). Any such fees will be clearly disclosed to you, and processed through the applicable app store (Apple App Store or Google Play) or another payment processor we identify at that time, before you are charged.
9. Third-party services
The Service relies on third-party infrastructure providers to function (described in detail in our Privacy Policy, including our database, media storage, push notification, email, and text-message providers). Your use of the Service is also subject to any applicable terms of the app store (Apple App Store or Google Play) through which you downloaded the app.
10. Account deletion and termination
- You may delete your account at any time through the Service. See our Privacy Policy for exactly what is removed outright versus retained in de-identified form (content other family members actively rely on, such as messages in a shared chat or a co-parented baby timeline).
- We may suspend or terminate your account if we reasonably believe you have violated these Terms, engaged in conduct that harms other users or the Service, or if required to do so by law.
- Sections of these Terms that by their nature should survive termination (including Sections 6, 11, 12, and 13) will survive.
11. Disclaimers
The Service is provided "as is" and "as available." To the maximum extent permitted by applicable law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or completely secure — no method of electronic storage or transmission is completely secure, as also noted in our Privacy Policy.
12. Limitation of liability
To the maximum extent permitted by applicable law, Selat Family Networking and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, arising out of or related to your use of the Service, even if advised of the possibility of such damages.
13. Governing law and dispute resolution
These Terms are governed by the laws of the Hashemite Kingdom of Jordan, without regard to conflict-of-law rules. If a dispute arises, please contact us first at support@selatfamily.com so we can try to resolve it informally. If we can't, the courts of Amman, Jordan, have exclusive jurisdiction, except that if you are a consumer in another country, you keep any mandatory consumer-protection rights and may bring a claim in the courts of your country of residence where the law of that country requires it. These Terms are provided in English and Arabic. If there is any difference between the two versions, the Arabic version prevails.
14. Changes to these Terms
We may update these Terms from time to time. We will update the "Last updated" date above, and where changes are material, we will provide additional notice (such as an in-app notification) before the change takes effect. Your continued use of the Service after a change takes effect constitutes acceptance of the updated Terms.
15. Contact us
Selat Family Networking, Amman, Jordan, support@selatfamily.com